SITHKOP014 — Plan catering for events or functions

Elements & performance criteria

Performance evidence

• prepare catering proposals in response to diverse customer requirements for at least three different event or function types as specified in the knowledge evidence
• prepare practical operational plans for each of the above events and functions that specify arrangements for all basic requirements for catering delivery as specified in the knowledge evidence
• ensure above operational plans include consideration of the different operational factors that affect catering delivery as specified in the knowledge evidence
• complete proposals and plans within commercial time constraints.

Knowledge evidence

• purpose and format of different types of events or functions where catering is required: balls, banquets, conferences, corporate events, defence operations, exhibitions or trade shows, religious celebrations, social celebrations, sporting events, themed events, wakes, weddings
• roles and responsibilities of people involved in the delivery of the event or function, including: staff, attendees, officials, venue personnel, suppliers or service providers
• operational factors influencing catering requirements, including: budget, concept, style and theme, date, time and duration, attendee numbers and profile, location of: food production kitchen, service venue, nature and parameters of the venue: type, climatic conditions, internal, external, dimensions of delivery access and storage areas, access to cooking facilities, available cooking equipment and its condition, off and on-site staff requirements, resources that will be used: physical, human, food and beverage supplies, suppliers, and supply and cost specifications, special, new or hired equipment required to provide catering, transportation requirements and timelines
• basic requirements for delivery of catering for events or functions: ancillary products and services, beverage, food, including: cultural food requirements, special dietary needs, menu types, including: à la carte, buffet, set menu, link between food service and other aspects of the event, style of service, timing of service
• operational factors that affect catering delivery for an event or function: conflicting activities in venue food preparation and storage areas, food production timelines and staffing roles and responsibilities: production kitchen, venue or service kitchen, purchasing of food, beverage, materials and equipment, recycling and environmentally sound disposal practices for kitchen waste and hazardous substances, risk management issues, security arrangements, service staff roles and responsibilities, service timelines for food and beverage, management of on-site resources: venue, commodities, equipment, machinery, staffing and contracting, storage of food and beverage, venue event management
• formats and content for: catering proposals, operational plans used to manage the delivery of catering for an event or function
• potential risk management issues relating to delivery of catering products and services: availability and reliability of equipment, beverage dispensing system safety, cooking and service times, customer preferences and inherent risks, food safety issues, impacts of bad weather conditions on catering delivery, potential non-delivery of supplies from unknown supplier, power sources and back-up options, problems with maintaining food quality and safety during storage, preparation and display at the event, product price fluctuations, requirement for public liability and other insurances, seasonal fluctuations in food prices, seasonal non-availability of food and beverage ingredients, size and availability of on-site food preparation and storage areas, venue access and impacts on food preparation to meet deadlines
• organisation-specific procedures relating to: food safety, environmental management, risk management

Foundation skills

• Reading skills: read and interpret written feedback and detailed venue information.
• Writing skills: write comprehensive catering proposals and complex operational plans.
• Oral communication skills: use active listening and open and closed questioning to consult on catering requirements with customers and other stakeholders.
• Numeracy skills: calculate number of catering products and services required for the event or function; calculate timings for the preparation and service of food.
• Problem-solving skills: analyse operational factors influencing catering; respond to operational difficulties when implementing the plan and identify when assistance is required from colleagues and external specialists; identify deficiencies in proposals and plans and make adjustments.
• Initiative and enterprise skills: explore a range of product concepts to improve the event theme and format.
• Planning and organising skills: access and sort information required for catering proposals and plans, and write and submit them within designated deadlines.
• Technology skills: use computers, word processing, presentation and spreadsheet software packages.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

Questions about assessing SITHKOP014