SISXEMR004 — Coordinate emergency responses

Elements & performance criteria

Performance evidence

• coordinate responses to three different types of simulated emergency incidents relevant to the specific sport, fitness, aquatic or recreation environment and activity
• for one of the above three incidents, coordinate an emergency that escalates, and modify response according to changing circumstances
• for each above emergency response: • establish a chain of command, and allocate and communicate roles and responsibilities to team members • coordinate selection and safe and effective use of emergency equipment and actions by team members • communicate effectively with team members to provide and receive instructions • lead a debrief with team members and complete an incident report.

Knowledge evidence

• organisational emergency response plans and procedures
• specific to the sport, fitness, aquatic or recreation environment and activity: • principles of an emergency response chain of command, and: • emergency response roles of workers at different levels of seniority • how roles may change as an emergency incident evolves • role of coordinator, including when emergency control is handed over to emergency services personnel • role of organisational media spokesperson • hazard identification and risk assessment processes implemented during initial and ongoing stages of emergency incidents, and importance of urgent decision making • types of emergencies that can occur, effective responses during initial stage, signs of escalation and effective responses to changing circumstances: • hazardous environmental conditions and events, indoor and outdoor • equipment failure, including processes for isolating • adverse participant responses and panic during activities • medical and accident events • violent behaviour including threats • threats to safety and security of facilities • key considerations for determining emergency response actions: • coverage of incident type in established emergency plans and procedures • severity of hazards, and extent of areas impacted by hazards • number and condition of persons impacted by the emergency, including casualties • abilities of self and team members • availability of emergency response equipment and numbers • potential for escalation and degree of urgency to avoid this • location, functions, features and safe operation of emergency equipment • communication systems and protocols used in emergency situations: • emergency warning and alarm systems • phone and radio systems • calls • whistles • hand signals • for emergency evacuation of groups of people: • situations that would call for evacuation and typical time constraints • methods used to coordinate, monitor and control team member and evacuee actions • physical constraints that may be present and how to manage safe use of exit and assembly points • functions of emergency services, and how to establish direct communication channels to provide and receive information and instructions: • police • fire • ambulance • state and territory emergency services • volunteer rescue agencies • assertive and constructive communication techniques used with emergency response team members to: • provide direction • obtain clear information • provide corrective instruction • features of emergency briefings and debriefings for team members • purpose, formats and inclusions of different types of written incident reports for emergencies: • organisational • reports to emergency services • reports to regulatory authorities.

Foundation skills

• Reading skills: interpret detailed familiar organisational plans and procedures for emergency response.
• Writing skills: use fundamental sentence structure to record accurate factual information about emergency responses in template incident reports.
• Oral communication skills: use clear and unambiguous verbal and non-verbal communications to make intent known.
• Teamwork skills: pro-actively and cooperatively direct and work within teams to coordinate emergency logistics, solve arising problems and effect efficient emergency responses.
• Problem-solving skills: critically analyse all circumstances and implications to provide a prompt and considered emergency response.

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Questions about assessing SISXEMR004