SIRCIND002 — Support the supply of Pharmacy Medicines and Pharmacist Only Medicines

Elements & performance criteria

Performance evidence

•  obtain and interpret information about the scheduling of medicines from the following sources:  federal, state or territory departments of health  Therapeutic Goods Administration (TGA)  Standard for the Uniform Scheduling of Medicines and Poisons (SUSMP)  industry association websites and professional publications
•  seek and document information on the following key pharmacy legal requirements for the supply of scheduled medicines:  product placement and advertising of Pharmacy Medicines (S2) and Pharmacist Only Medicines (S3) items in a pharmacy  storage requirements for Pharmacist Only Medicines (S3), Prescription Only Medicine (S4) and Controlled Drug (S8) scheduled items in a pharmacy  role boundaries and responsibilities of pharmacy and dispensary assistants  circumstances which require and trigger referral to a pharmacist
•  access and interpret this range of organisational procedures for supplying Pharmacy Medicines (S2) and Pharmacist Only Medicines (S3):  questions that must be asked to collect information about customer needs  triggers for referral to a pharmacist  maintaining privacy and confidentiality of customer information

Knowledge evidence

•  sources of information on scheduled medicines, legal and industry requirements:  federal, state and territory departments of health  Therapeutic Goods Administration (TGA)  Standard for the Uniform Scheduling of Medicines and Poisons (SUSMP)  industry association websites and professional publications  Pharmacy Board of Australia
•  basic aspects of the system for scheduling medicines and the role of:  Advisory Committee in Chemicals Scheduling  Advisory Committee on Medicines Scheduling  Therapeutic Goods Administration (TGA) in approving registration of new medicines
•  purpose of the Standard for the Uniform Scheduling of Medicines and Poisons (SUSMP) and basic features of these schedule types:  general sales medicines (unscheduled)  Pharmacy Medicine (S2)  Pharmacist Only Medicine (S3)  Prescription Only Medicine (S4)  Caution (S5)  Poison (S6)  Dangerous Poison (S7)  Controlled Drug (S8)  Prohibited Substance (S9)
•  reasons for determining scheduling especially quantities and concentration of active ingredients in packaged medicine
•  common medicine categories for Pharmacy Medicines (S2) and Pharmacist Only Medicines (S3)
•  basic aspects of key federal and relevant state or territory legal requirements for the supply of Pharmacy Medicines (S2) and Pharmacist Only Medicines (S3) and products:  product placement and advertising of Pharmacy Medicines (S2) scheduled items in a pharmacy  storage requirements for Pharmacist Only Medicines (S3) scheduled items in a pharmacy  role boundaries and responsibilities of pharmacy and dispensary assistants
•  storage requirements for other scheduled items commonly found in a pharmacy:  Prescription Only Medicine (S4)  Controlled Drug (S8)
•  basic aspects of industry guidelines for supply of Pharmacy Medicines (S2) and Pharmacist Only Medicines (S3) and products  Pharmacy Board of Australia guidelines and directives  Pharmaceutical Society of Australia’s Professional Practice Standards – provisions relevant to the provision of non-prescription medicines and therapeutic devices  Pharmaceutical Society of Australia’s Standards for the Provision of Pharmacy Medicines and Pharmacist Only Medicines in Community Pharmacy
•  typical schedule and content of pharmacy procedures for supplying Pharmacy Medicines and Pharmacist Only Medicines and their importance in managing compliance with the law:  questions that must be asked to collect information about customer needs  collecting and supplying information to an agent acting on behalf of a customer  identifying and acting on triggers for referral to a pharmacist  maintaining privacy and confidentiality of customer information
•  privacy and confidentiality principles relevant to pharmacy product transactions with customers
•  typical schedule of questions asked to collect information about customer needs and their rationale:  who the product is for  their condition or symptoms  duration of symptoms  other existing health conditions  other medicines currently using
•  circumstances which require and trigger referral to a pharmacist and typical schedule of triggers:  customer who is:  a child under 2 years  an aged person  pregnant or breastfeeding  taking other medicines  customer has:  had the complaint for some time  other health conditions  used the product before but is not satisfied with its efficacy  customer appears to be:  sick  angry  confused  dissatisfied  uncertain  under the influence of drugs or alcohol  pharmacy assistant is unsure and needs confirmation of the medicine selected, even if the product has been requested by name  request for Pharmacist Only Medicine (S3)
•  roles of pharmacy and dispensary assistants in finalising the supply of Pharmacist Only Medicines (S3) and other products after pharmacist provision of therapeutic advice:  providing or reiterating directions for product use and confirming understanding  recommending companion products or aids  providing supporting consumer information  processing the financial transaction.

Foundation skills

• Reading skills: interpret both familiar and unfamiliar, and sometimes complex documentation.
• Technology skills: use online information systems to search for regulatory and procedural information.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

Questions about assessing SIRCIND002