SIRCDIS007 — Administer dispensary computer systems and claims
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What an assessment for SIRCDIS007 must cover
34 assessable components: 4 elements (22 performance criteria), 3 performance evidence and 9 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Maintain dispensary computer system.
- 1.1Follow organisational procedures for maintaining computer systems, data and privacy of customer information.
- 1.2Interpret and follow technical instructions for computer system maintenance.
- 1.3Back up computer data regularly and ensure currency of dispensary and virus protection software.
2 Monitor and use system information.
- 2.1Update dispensary system data regularly to ensure accuracy and currency.
- 2.2Provide clear information to pharmacist about changes to dispensary system data and seek guidance on issues requiring pharmacist instruction.
- 2.3Generate, review and distribute regular dispensary reports.
- 2.4Identify customer information for follow up in relation to additional services or programs and advise pharmacist.
- 2.5Generate documentation that supports pharmacist interactions with customers about services and programs.
- 2.6Protect customer privacy and ensure confidentiality of stored information.
- 2.7Minimise use of printed materials and maximise electronic transmission and record keeping to reduce waste.
3 Prepare PBS claims.
- 3.1Follow organisational procedures for administering and reconciling claims.
- 3.2Interpret and adapt to changing requirements for claims lodgement.
- 3.3Close off prescription claim period, as directed by pharmacist, to meet Medicare Australia and PBS claim deadlines.
- 3.4Check prescription forms for patient or agent signature and date.
- 3.5Prepare accurate and complete claims.
- 3.6Collate prescriptions into patient groups.
- 3.7Check serial numbers, identify and refer missing serial numbers to pharmacist.
- 3.8Refer completed hard and soft copy claims data to pharmacist for sign-off, and lodge with Medicare Australia.
4 Reconcile Medicare Australia payments.
- 4.1Analyse and reconcile Medicare Australia payments against data lodged by pharmacy for the claim period.
- 4.2Identify and resolve reconciliation discrepancies within scope of own role.
- 4.3Identify outstanding payments and refer to pharmacist.
- 4.4Identify out-of-period adjustments from prior claims and refer to pharmacist.
Performance evidence
- complete each of these types of computer maintenance activities: data back-up virus software updates dispensary software updates dispensary system data updates
- generate each of these types of reports: clinical reports financial reports online claims reports
- administer and reconcile Pharmaceutical Benefits Scheme (PBS) claims: prepare and lodge claims for two reporting periods reconcile payments against claims for two reporting periods identify outstanding payments and refer to pharmacist across two reporting periods identify out-of-period adjustments from prior claims and refer to pharmacist across two reporting periods
Knowledge evidence
- role boundaries and responsibilities of dispensary assistants and pharmacists in maintaining dispensary system data and administering and reconciling PBS claims
- organisational procedures for: maintaining computer systems and data maintaining privacy and confidentiality of customer information preparing, submitting and reconciling PBS claims
- features and functions of dispensary software specifically for: data maintenance generating and distributing reports preparing, submitting and reconciling PBS claims
- formats, content and use of dispensary reports, including terminology: clinical reports financial reports online claims reports
- types of information generated by dispensary systems to alert pharmacist of customer need or eligibility for additional services or programs, including those related to compliance, and their documentation requirements: Home Medicine Review MedsCheck
- key features of PBS payment entitlements for different types of customers: payments for general customers without concessional cards payments for concessional customers
- sources of information and instructions for preparing PBS claims, including those related to: PBS online error/rejection messages and how to action paper-based claims submission methods
- Medicare Australia claims procedures for preparing and submitting online and paper based claim forms
- required claim information: prescription endorsement and identification serial numbers price claimed for: elected PBS prescriptions exceptional PBS prescriptions Repatriation Pharmaceutical Benefits Scheme (RPBS) prescriptions for items not included in the PBS or RPBS Schedule.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing SIRCDIS007
What does an assessment tool for SIRCDIS007 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SIRCDIS007 needs to address all 34 unit components: 4 elements with 22 performance criteria, 3 performance evidence requirements, 9 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for SIRCDIS007?
Auditori pulls the current release of SIRCDIS007 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SIRCDIS007 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing SIRCDIS007 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SIRCDIS007, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- SIRCDIS001 — Assist customers with prescriptions
- SIRCDIS002 — Deliver medicines to customers outside the pharmacy
- SIRCDIS003 — Assist in dispensing prescriptions
- SIRCDIS004 — Assist in preparing dose administration aids
- SIRCDIS005 — Assist in preparing extemporaneous prescriptions
- SIRCDIS006 — Maintain dispensary stock
- SIRCDIS008 — Coordinate service to residential care facilities
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