SIRCCPM003 — Lead and develop pharmacy teams

1 Plan staffing needs of the pharmacy.

• 1.1Interpret and use organisational information and pharmacy health-care standards, values and goals to inform own understanding of staffing requirements.
• 1.2Analyse current and projected volume and type of work.
• 1.3Assess existing team skills, knowledge and attitude to ensure access to required mix and level of skills.
• 1.4Identify and document the need for additional staff to meet pharmacy human resource requirements based on analysis.
• 1.5Ensure availability of appropriate human resource policies to support effective operation of staff and pharmacy.

2 Positively influence individuals and teams.

• 2.1Encourage, value and reward individual and team contributions.
• 2.2Develop rapport and nurture ongoing positive relationships with team members.
• 2.3Communicate roles, responsibilities and expectations and promote individual and team work accountability.
• 2.4Gain positive acceptance and support of information and ideas from team.

3 Make informed decisions.

• 3.1Gather and analyse information relevant to issues under consideration.
• 3.2Seek and consider feedback and new ideas from team members.
• 3.3Encourage individuals and teams to actively participate in decision-making process.
• 3.4Examine and assess risks and options and determine preferred course of action.
• 3.5Communicate decisions to individuals and teams clearly and promptly.
• 3.6Prepare plans to implement decisions after agreement by relevant individuals and teams.
• 3.7Monitor implementation and impact of decisions using reliable feedback processes.

4 Review and respond to staff development needs.

• 4.1Identify and document current and future staff development needs.
• 4.2Provide ongoing personal advice, coaching and mentoring to build team skill base and performance.
• 4.3Provide opportunities for staff development of skills and knowledge according to organisational policies.
• 4.4Document and include cost of staff training and development in budgets and operational plans.
• 4.5Provide staff feedback and direction on professional development needs.

5 Enhance the image of the business.

• 5.1Conduct business in a way consistent with pharmacy health-care standards and values.
• 5.2Identify any inappropriate values, standards and behaviour and promptly discuss with staff in a professional and constructive manner.
• 5.3Act as a positive role model through high standards of personal performance.

What does an assessment tool for SIRCCPM003 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SIRCCPM003 needs to address all 38 unit components: 5 elements with 24 performance criteria, 6 performance evidence requirements, 7 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SIRCCPM003?

Auditori pulls the current release of SIRCCPM003 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SIRCCPM003 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SIRCCPM003 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SIRCCPM003, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.