SHBHTRI002Conduct trichological assessments

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What an assessment for SHBHTRI002 must cover

52 assessable components: 4 elements (19 performance criteria), 10 performance evidence and 18 knowledge evidence requirements, plus 5 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Consult and examine client.

  • 1.1Use standard infection control precautions, throughout assessment, according to health regulations and organisational procedures.
  • 1.2Establish rapport with client and obtain relevant information to determine expectations and requirements.
  • 1.3Question client to obtain and record details of client symptoms, history of complaint, previous treatments and general health.
  • 1.4Visually and physically examine hair and scalp condition.
  • 1.5Determine need for microscopic analysis of sample hairs and explain process to client.
  • 1.6Gather hair samples from appropriate areas of scalp without damage to samples.
  • 1.7Mount hair samples on microscopic slide and examine, interpret and record observations.

2 Discuss dietary health.

  • 2.1Seek information on client’s current dietary health and nutritional intake.
  • 2.2Explain the importance of food and nutrients to healthy hair and scalp and the efficacy of trichological treatments.
  • 2.3Provide basic dietary advice to support the outcomes of trichological treatments.
  • 2.4Counsel client to seek specialist nutrition advice from health care professionals, as required.

3 Assess the problem.

  • 3.1Organise and analyse information collected from physical and visual examination and microscopic analysis.
  • 3.2Identify abnormal hair and scalp conditions, including contagious ones, and counsel client on potential remedial actions.
  • 3.3Assess trichological problems and causes, based on client examination and analysis.
  • 3.4Determine beneficial trichological treatments suited to client hair and scalp condition.

4 Communicate the assessment.

  • 4.1Explain consultation assessment to client and answer questions with clarity.
  • 4.2Discuss treatment options and costs and confirm a treatment program suitable for client needs.
  • 4.3Refer client to other professionals where assessment indicates treatment is outside scope of own ability.
  • 4.4Complete a full trichological assessment report.

Performance evidence

  • integrate the use of infection control precautions and organisational procedures to complete trichological assessments for five different clients
  • record the following details of the trichological assessment in a comprehensive report for each client serviced:
  • client symptoms, history of complaint, previous treatments and general health
  • observations from physical and visual examination of hair and scalp
  • outcomes of microscopic analysis
  • presence of any abnormal or contagious conditions which cannot be treated
  • dietary assessment and advice provided
  • full analysis of information and treatment options advised to client
  • advice provided to client to seek treatment from health care professionals
  • recommended treatment plan and costs

Knowledge evidence

  • hair and scalp biology as it relates to the health of human hair and scalp and the provision of trichological treatments: main structure, functions and role of skin; skin surface anatomy; major epidermal appendages and dermal structures; major cells of the epidermis; role of vascular, connective and nervous tissue in the dermis; structure and function of the glands of the skin: distribution and development of skin glands; production, composition, functions and behaviour of sebum, eccrine and apocrine sweat fluids; glands and muscles associated with the hair and hair follicles: structural and cellular features of a hair follicle; sebaceous glands; arrector pili muscle
  • growth, development, aging and healing of human hair and scalp as it relates to the provision of trichological treatments: growth; development; differentiation; cell division and differentiation; growth of the epidermis; mitosis; changes in the skin from foetus to old age; theories about ageing; normal ageing and photo ageing; wound healing, including stages in wound healing
  • hereditary physical traits and conditions: the gene theory of inheritance; dominant and recessive genes; acne; eczema or atopic dermatitis; seborrheic dermatitis; pigmentation disorders; hair disorders
  • role of endocrine glands and hormones in the body: sebaceous gland secretion; sweat secretion; sense reception; growth and healing; hair growth and loss; pigmentation; age-related hormonal change and the skin
  • functions and dysfunctions of the circulatory system
  • the interrelationship between the circulatory and endocrine systems
  • the relationship of the circulatory system to the health of the hair
  • functions and dysfunctions of the immune system: auto-immune disorders; alopecia areata; the relationship of the auto-immune system to the health of the hair
  • the principles of nutrition they relate to the health of human hair and scalp and the efficacy of trichological treatments: common diet and nutrition-related hair and scalp conditions and symptoms; role of food, nutrients and other food substances; nutritional needs and healthy options: healthy eating pyramid; guidelines for specific nutrients
  • functions of the digestive system, including mechanical and chemical digestive processes, and main functions of these organs: mouth and salivary glands; oesophagus; stomach; small intestine; large intestine; rectum; anus; pancreas; gall bladder; liver
  • main functions of the excretory system and these organs: kidneys; liver; lungs; skin
  • common trichological disorders, symptoms, visual signs and treatment options: adverse effects of previous treatments on the hair and scalp; alopecia areata; androgenetic alopecia; diffuse hair loss; dry or oily dandruff; head lice; pityriasis versicolor; psoriasis; ringworm; scabies; seborrheic dermatitis; seborrhoea; tinea capitis; traction alopecia
  • role and limitations of trichology in the management of a range of skin disorders
  • key features of the organisation’s remedial trichological product range: formulation; product purpose, benefits and efficacy; physical effects on the hair and scalp; contraindications to use: skin disorders or diseases; allergic reactions
  • the transmission routes of infectious conditions: direct contact (client to operator, operator to client, operator to operator); non-intact skin (cuts, abrasions, lesions); work surfaces; equipment
  • key features of, and reasons for, standard infection-control precautions: hand washing and drying before and after client contact, cleaning and waste disposal and using occlusive dressings for own cuts and abrasions; using personal protective equipment, particularly gloves, gowns, aprons, face masks and eye protection; cleaning, disinfecting or sterilising reusable equipment; cleaning or disinfecting work surfaces, client gowns and towels; appropriate handling and disposal of single use items and clinical (infectious) waste
  • basic aspects of local government, state or territory health regulations applicable to hair and scalp treatments
  • industry practices and organisational procedures for: infection control for hair and scalp assessments; waste disposal with particular emphasis on sound disposal methods for clinical (infectious) waste

Foundation skills

  • Reading skills: interpret sometimes unfamiliar and detailed documents including organisational procedures, health regulations and product information to plan treatments.
  • Writing skills: complete comprehensive records of hair and scalp analysis using correct terminology for trichological conditions.
  • Oral communication skills: ask open and closed probe questions and actively listen to determine client issues, interpret responses and confirm client understanding of information provided; discuss hair and scalp conditions professionally and sensitively.
  • Numeracy skills: calculate and record affected hair and scalp areas with precision.
  • Planning and organising skills: manage own timing and productivity to complete assessments within organisational service times.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing SHBHTRI002

What does an assessment tool for SHBHTRI002 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SHBHTRI002 needs to address all 52 unit components: 4 elements with 19 performance criteria, 10 performance evidence requirements, 18 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SHBHTRI002?

Auditori pulls the current release of SHBHTRI002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SHBHTRI002 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SHBHTRI002 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SHBHTRI002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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