SHBBSPA005 — Work in a spa therapies framework
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What an assessment for SHBBSPA005 must cover
95 assessable components: 4 elements (19 performance criteria), 14 performance evidence and 58 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Prepare spa work environment.
- 1.1Ensure water use and water hygiene complies with requirements.
- 1.2Clean, operate and maintain equipment according to manufacturer instructions and hygiene regulations.
- 1.3Check equipment and report malfunctioning equipment to appropriate person.
- 1.4Set up designated wet rooms according to safety standards.
- 1.5Ensure availability of sufficient clean linen, towels and spa products to avoid treatment disruption.
- 1.6Set lighting, temperature and relaxation music for the spa.
- 1.7Present self, according to organisational policy.
2 Promote spa therapies to clients.
- 2.1Welcome client to salon consistent with salon branding and market position.
- 2.2Display courteous and respectful behaviour towards all clients.
- 2.3Explain to client the features and benefits of wet and dry spa therapies, treatments and complementary products.
- 2.4Show client spa environment and explain spa etiquette.
3 Monitor spa environment.
- 3.1Implement spa procedures to minimise use of energy, products and water during treatments, and to avoid water contamination.
- 3.2Co-ordinate with colleagues to plan and maintain the spa environment.
- 3.3Maintain service culture and relaxing ambience of the spa environment.
4 Complete spa shutdown.
- 4.1Clean and disinfect spa equipment and treatment tables.
- 4.2Ensure equipment and treatment areas are shut down according to spa policies and procedures.
- 4.3Replenish treatment areas as required.
- 4.4Dispose of general and hazardous waste to minimise negative environmental impacts and according to organisational policies and procedures.
- 4.5Notify colleagues of availability of vacated treatment area.
Performance evidence
- integrate spa technical skills and work in a spa services environment for a minimum of six, three-hour work periods that individually or in combination, demonstrate:
- preparing, cleaning and shut down of:
- Vichy shower, or wet table, or spa capsule
- hot towel cabinets
- wet areas
- maintaining lighting, temperature, spa environment and spa etiquette to ensure spa ambience
- monitoring environmental impacts of a spa environment and identifying opportunities for reducing environmental impacts
- select, sequence, and promote a treatment to four different clients from the list below:
- wet treatments
- Vichy shower, or wet table, or spa capsule
- dry treatments:
- body exfoliation
- body wraps
- massage
Knowledge evidence
- state or territory and local health and hygiene regulations and requirements relevant to providing spa treatments
- organisational policies and procedures relevant to providing spa therapies:
- client record management
- equipment use and maintenance
- incident reporting
- linen use and laundry procedures
- personal hygiene and presentation
- presentation of treatment area
- sustainability and environmentally sound practices:
- energy efficiency
- waste minimisation and disposal
- recycling
- water efficiency
- work health and safety
- legal and insurance liabilities and responsibilities regarding spas and spa therapies
- definition of spa:
- healing through water
- philosophy of current spa movement
- spa history and development:
- origins of hydrotherapy
- overseas trends
- development of current spa movement
- cultural healing traditions
- theories and principles of spa therapies:
- Thalassotherapy
- Balneotherapy
- Kneipp therapy
- detailed knowledge of the features and benefits of wet and dry room therapies
- properties of water:
- heat capacity
- heat vaporisation and density
- pH scale
- characteristics of water:
- buoyancy
- turbulence
- chemical properties of water:
- spa behaviour of water under different conditions
- benefits of water in spa treatments
- chemicals appropriate to spa environment to maintain water hygiene
- water hygiene:
- infection and cross infection
- cross contamination
- methods of disinfection and sterilisation
- efficient and sustainable procedures for water supply
- definition of signature treatments
- management of adverse reactions to spa treatments:
- dizziness
- nausea
- skin irritation
- headache
- factors that contribute to spa ambience:
- lighting and colours:
- relaxation background music or sounds
- quiet areas and general noise management
- perfumed oils or candles
- decaffeinated and herbal refreshment
- cool drinks
- snack service
Foundation skills
- Oral communication skills: to: liaise and negotiate with team members to ensure smooth operation of spa.
- Initiative and enterprise skills: to: promote spa treatments to increase base clientele.
- Teamwork skills: to: work cooperatively with colleagues to avoid treatment delays and overbooked treatment rooms.
- Technology skills: to: operate and maintain spa equipment.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing SHBBSPA005
What does an assessment tool for SHBBSPA005 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SHBBSPA005 needs to address all 95 unit components: 4 elements with 19 performance criteria, 14 performance evidence requirements, 58 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for SHBBSPA005?
Auditori pulls the current release of SHBBSPA005 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SHBBSPA005 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing SHBBSPA005 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SHBBSPA005, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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