PUAOPE023 — Manage operations for a Level 2 incident

1 Establish command and develop operational structure

• 1.1Initial briefing is obtained from Incident Controller with Incident Controller’s intent confirmed and questions asked
• 1.2Command of operations function is established
• 1.3Principles of span of control are applied to operational resources
• 1.4Sectors are delineated taking account of geographic and functional requirements
• 1.5Strike teams, task forces or units are formed from allocated resources

2 Contribute to development of the Incident Action Plan

• 2.1Incident Action Plan (IAP) for the operational period is monitored and reviewed
• 2.2Input into incident objectives and operational strategies is provided
• 2.3Operations component of the IAP is developed, in accordance with organisational policies, procedures, safe work practices, industrial awards and agreements
• 2.4Need for logistical support is determined and documented

3 Manage operations

• 3.1Security arrangements are established
• 3.2Records of activities and decisions are kept, in accordance with organisational policies and procedures
• 3.3Operations function is established to achieve objectives and tasks are delegated, in accordance with the requirements of a Level 2 incident
• 3.4Operations requirements are identified, and resources are sought to meet incident requirements
• 3.5Operations personnel are briefed, and tasks are allocated, in accordance with the IAP objectives
• 3.6Resources are deployed, in accordance with the IAP objectives
• 3.7Operations progress is monitored against the IAP and operational activities are adjusted, as required, throughout the incident
• 3.8Operational effectiveness is reviewed and changes to operational structure, resources and logistical support are determined and communicated to the Incident Controller
• 3.9Operations resources are managed, in accordance with organisational policies and procedures
• 3.10Safe work practices, Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) and welfare arrangements for work area are implemented and monitored
• 3.11Agreed protocols are followed when managing personnel from other organisations
• 3.12Action is taken to protect and preserve incident scene, in accordance with organisational policies and procedures
• 3.13Staging areas are established and maintained, as required, and this is communicated to the incident management team and participating organisations and/or agencies

4 Establish communications

• 4.1Incident communication plan is implemented, monitored and reviewed
• 4.2Communication is maintained with incident personnel, in accordance with organisational policies and procedures
• 4.3Current and emerging operational risks are communicated to personnel, in accordance with the chain of command
• 4.4Communication is maintained with stakeholders and affected parties, in accordance with organisational policies and procedures
• 4.5Emerging or anticipated problems with incident communication are reported immediately

5 Participate in Incident Management Team

• 5.1Incident Management Team (IMT) planning meetings are attended, in accordance with Incident Controller’s requirements
• 5.2Incident Controller is advised about incident situation, control progress and risks in a timely manner
• 5.3IMT is kept informed of progress of operations plan and operational requirements
• 5.4Advice is provided to the IMT on provision of services and resources and prioritisation of requirements
• 5.5Incident Controller is briefed on analysis of progress against the operations portion of the IAP
• 5.6Liaison with other members of the IMT is undertaken, as required
• 5.7Regular information exchange is maintained with planning and logistics section
• 5.8Demobilisation of operations resources is undertaken while integrity of the response is maintained

6 Monitor and review operations functions

• 6.1Performance of operational objectives and allocation of resources is monitored and reviewed
• 6.2Incident reports are produced, as required
• 6.3Operational briefings and debriefings are conducted and recorded, in accordance with organisational policies and procedures

What does an assessment tool for PUAOPE023 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for PUAOPE023 needs to address all 72 unit components: 6 elements with 38 performance criteria, 16 performance evidence requirements, 18 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for PUAOPE023?

Auditori pulls the current release of PUAOPE023 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for PUAOPE023 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing PUAOPE023 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of PUAOPE023, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.