MEA113 — Supervise civil aircraft maintenance activities and manage human resources in the workplace

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What an assessment for MEA113 must cover

91 assessable components: 6 elements (20 performance criteria), 12 performance evidence and 59 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Plan maintenance for teams

1.1Maintenance tasks are identified and interpreted from available maintenance data or schedules in accordance with enterprise procedures
1.2Workload is organised in order of priority taking into consideration, where applicable, mandatory and optional maintenance tasks
1.3Timeframes are taken into consideration when prioritising maintenance tasks
1.4Required resources are obtained to facilitate planned maintenance tasks

2 Implement maintenance for teams

2.1Maintenance tasks are allocated to appropriate team members with consideration of individual’s experience and qualifications
2.2Personnel are clearly briefed on their responsibility and function in the team
2.3Team members are correctly authorised to operate the required items of ground support equipment
2.4Team members are instructed to observe work health and safety (WHS) requirements and all safety hazards are promptly identified and addressed

3 Provide guidance

3.1Guidance is provided to staff, appropriate to the maintenance task and individual’s experience, including the communication of relevant maintenance data and procedures
3.2Guidance is readily available, in person as appropriate to the maintenance task
3.3Guidance is provided in determining the cause of difficult faults or faults not covered in maintenance manual fault diagnosis guides

4 Monitor maintenance quality

4.1Activities are checked and personnel are guided to ensure that maintenance is performed in accordance with the applicable documentation, policies and procedures
4.2Completed work, including stages of maintenance, is inspected for serviceability and prepared for certification on applicable documentation

5 Perform human resource management activities at the supervisor level

5.1Human factors affecting job performance are identified and responded to
5.2The possibility of maintenance errors is minimised
5.3Sound teamwork is maintained through an awareness of contributing factors
5.4Sound employment relations are maintained

6 Perform workplace training tasks

6.1On-job training is delivered through the reinforcement of knowledge and skills gained in off-job training and guiding their application to specific on-job maintenance tasks
6.2The Supervisor’s Verification portion of the Workplace History Sheets (Section 3) of the Log of Industrial Experience and Achievement is completed
6.3Expert witness verification of competency for CASR Part 147 Maintenance Training Organisation (MTO) workplace assessors is provided when required

Performance evidence

planning and implementing team maintenance activities
application of all relevant WHS procedures
observing human factors in team maintenance activities
providing guidance to team members
human resource management at team level
using and compiling the Log of Industrial Experience and Achievement, including an understanding of:
purpose of the Log
its structure and content
responsibility for making entries therein
responsibility for the certification of entries
explaining the role of CASR Part 147 MTOs in the training and competency assessment process, and of the role of supervisors in assisting workplace competency assessors.
It is essential that maintenance requirements are fully identified and that all applicable aspects of supervision, supervisor level human resource management and involvement in workplace training and competency assessment are identified and applied.

Knowledge evidence

applicable Commonwealth, state and territory WHS regulations, and enterprise WHS instructions
the correct use of applicable items of PPE
the requirement for Confined Space Entry Permits and related training
applicable MSDS
Air Transport Association (ATA) 113 Specification for Maintenance Human Factors Guidelines, and of the following human factor elements:
general factors, including:
weaknesses in task design and support
motivation and attitudes, task demands and limitations in performance
cooperative work, communication and leadership
allocation of resources, workload, work conditions and double standards
aspects relating to the task, including:
physical and mental work
features of the task which limit efficiency or safety performance, including constraints such as signing-off and shift changeover; time pressures, information sources, trouble shooting methods, tools and equipment
task performance levels: skill-based, rule-based and knowledge-based; and the limitations encountered in each category
complex and interrelated aircraft systems
limitations of individual performance, including:
the sources and effects of fatigue, detection and countermeasures
vision and lighting
hearing and noise
memory - short and long term
claustrophobia and acrophobia
the influence of external factors, including:
maintainability of aircraft
guidance availability
social environment
physical environment, including the effects of extremes of heat and cold, and countermeasures (e.g. limited periods of exposure); noise and fumes; motion and vibration
the causes of variability in human performance, including:
effects of arousal
limitations of perception
limitations of memory, and management of these
limitations of decision-making
limitations of motor-functioning
information processing
factors that degrade performance, including:
risk motivation
individual differences (e.g. depth of training and experience)
health
alcohol and drugs
errors in maintenance tasks, including:
omissions, incorrect installation and wrong parts
assumptions
error management by minimisation, capture and tolerance
human factors within groups, including:
the distinction between groups and teams; coordination and synergy
types of groups: horizontal (same level of personnel) and vertical (different functions)
group characteristics; reducing overall task time; coordination
team characteristics; performance exceeds sum of individual performances
factors which lead to effective working in groups and teams: interaction, participation, open communication, clear expectations, shared leadership and self-assessment
team building
communication: the process and feedback
organisational aspects, including:
functions and dysfunctionality
double standards: professionalism, procedures and time pressure
organisational culture, professional culture and work-group culture; and peer pressure
violation of regulations, procedures and processes, including:
organisational failure: latent failure, error-provoking conditions and unsafe acts
organisational learning
maintenance error management program
the National MEA Aeroskills Training Package, including relevant units of competency and qualification training pathways.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing MEA113

What does an assessment tool for MEA113 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for MEA113 needs to address all 91 unit components: 6 elements with 20 performance criteria, 12 performance evidence requirements, 59 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for MEA113?

Auditori pulls the current release of MEA113 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for MEA113 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing MEA113 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of MEA113, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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