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LGACOR002 — Administer rates

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What an assessment for LGACOR002 must cover

75 assessable components: 5 elements (20 performance criteria), 7 performance evidence and 43 knowledge evidence requirements, plus 5 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Administer valuations.

  • 1.1Consult with valuer to ensure valuations are accurate for rates purposes.
  • 1.2Input and update valuations on council information system.
  • 1.3Check valuations accuracy and compliance with regulatory requirements.
  • 1.4Apply differential to valuation according to land use.

2 Issue rates notices.

  • 2.1Apply budget to valuation to allocate rate in the dollar.
  • 2.2Input rate data and verify accuracy of data entry and rates amount.
  • 2.3Send approved rate notices to the printer.
  • 2.4Check and approve printing proof for release.

3 Allocate property address.

  • 3.1Interpret property information to determine property address allocation needs.
  • 3.2Identify and assess property address allocation risks.
  • 3.3Allocate property address and notify authorities according to statutory requirements.
  • 3.4Update information system to reflect property address.

4 Maintain rates records.

  • 4.1Access, interpret, process and update rates records.
  • 4.2Analyse and summarise rates records to prepare reports.
  • 4.3Retain rates records according to statutory requirements.
  • 4.4Identify and query suspected rates record inconsistencies within delegated authority.
  • 4.5Review rates processes to identify areas for improvement and report to supervisor.

5 Respond to rate enquiries.

  • 5.1Receive and interpret internal and external rates enquiries.
  • 5.2Provide prompt and correct rates advice within delegated authority.
  • 5.3Refer rate enquiries outside delegated authority to supervisor.

Performance evidence

  •  administering one residential property valuation
  •  administering one non-residential property valuation
  •  issuing three rates notices
  •  responding to one rate payer enquiry verbally and in writing
  •  responding to one staff rate enquiry verbally and in writing
  •  allocating a property address and notifying authorities
  •  maintaining rates records for each of the above.

Knowledge evidence

  •  organisational policies and procedures applicable to administering rates
  •  legislative requirements applicable to administering rates
  •  privacy principles applicable to administering rates
  •  basic accounting principles related to processing and reconciling journal adjustments and reconciling general ledgers
  •  basic geospatial principles applicable to administering rates
  •  basic principles of building and property council processes
  •  rate in the dollar
  •  discounts
  •  remissions
  •  concessions
  •  entitlements
  •  differential rates
  •  valuations and rates calculations
  •  name of owner
  •  account payment
  •  address
  •  arrears
  •  rate amount
  •  debt recovery
  •  valuation
  •  property
  •  financial
  •  change of ownership
  •  change of address
  •  entitlements of owner
  •  property description
  •  land area
  •  categorisation
  •  ward
  •  dimensions
  •  land use
  •  valuation
  •  side of street
  •  zoning
  •  condition
  •  services
  •  notices
  •  flood details
  •  alternate address
  •  types of property address allocation risks and needs
  •  quarterly claims
  •  debt collection progress
  •  debt management

Foundation skills

  • Reading skills: interpret legislative requirements, organisational policies and procedures, and rates records.
  • Writing skills: correspond with rate payers and internal staff about valuations and rates.
  • Oral communication skills: listen and respond to rate enquiries.
  • Numeracy skills:  interpret and discuss mathematical information related to administering rates  estimate and calculate rates  summarise mathematical data  interpret mathematical information to identify patterns, errors and inconsistencies  interpret geometric and measurement information embedded in valuations and plans.
  • Technology skills: use information systems for administering rates.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing LGACOR002

What does an assessment tool for LGACOR002 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for LGACOR002 needs to address all 75 unit components: 5 elements with 20 performance criteria, 7 performance evidence requirements, 43 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for LGACOR002?

Auditori pulls the current release of LGACOR002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for LGACOR002 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing LGACOR002 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of LGACOR002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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