ICTPRG540 — Maintain custom software

1 Determine software fault

• 1.1Determine details of software faults
• 1.2Identify and document technical data required to troubleshoot determined fault
• 1.3Submit documentation to required personnel and seek and respond to feedback

2 Identify and isolate fault

• 2.1Review program documentation and identify specific modules according to task requirements
• 2.2Review the source code and identify logic errors according to technical data
• 2.3Read manuals, help files and ‘read me files,’ and determine if there is a known fix
• 2.4Conduct required testing and identify and document fault
• 2.5Escalate faults that cannot be identified to required personnel according to organisational procedures

3 Design fix for fault

• 3.1Determine and document faults and initial fix suggestions according to organisational requirements
• 3.2Determine and document alternative options and choose required solution
• 3.3Determine and document impact of fix on other parts of system
• 3.4Document required changes according to organisational guideline
• 3.5Submit documents to required personnel and seek and respond to feedback

4 Implement fix to software

• 4.1Identify and obtain access to required software development tools, source code, and libraries
• 4.2Construct required fault correction code according to organisational and programming standards
• 4.3Compile code for changed programs and associated modules
• 4.4Correct, and resubmit required code until error free
• 4.5Document changes according to organisational and programming standards

5 Test fix and associated system areas

• 5.1Check logic and determine it works with test data, corrects original fault, and does not cause problems elsewhere
• 5.2Request users to perform acceptance testing and document outcomes
• 5.3Submit documentation to required personnel and seek and respond to feedback
• 5.4Confirm acceptance by systems operations and arrange for sign-off, according to procedures

What does an assessment tool for ICTPRG540 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTPRG540 needs to address all 41 unit components: 5 elements with 22 performance criteria, 3 performance evidence requirements, 7 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for ICTPRG540?

Auditori pulls the current release of ICTPRG540 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTPRG540 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing ICTPRG540 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTPRG540, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.