ICTNWK558 — Monitor and troubleshoot virtual computing environments
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What an assessment for ICTNWK558 must cover
32 assessable components: 4 elements (18 performance criteria), 2 performance evidence and 6 knowledge evidence requirements, plus 6 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Prepare to monitor and troubleshoot virtual computing environment
- 1.1Determine environment optimal performance requirements
- 1.2Determine, list and categorise required resources according to organisational requirements
- 1.3Identify virtual environment’s critical activity level and assign resources
- 1.4Review system’s logs and alerts and facilitate virtual environment tuning
- 1.5Develop and document virtual environment performance monitoring plan according to organisational requirements
2 Manage virtual environment performance
- 2.1Monitor and diagnose memory central processing unit (CPU) and distributed power management performance
- 2.2Review storage and cluster performance and maximise operational efficiency
- 2.3Monitor tasks, events, alarms and network activity and make optimal operation adjustments
3 Analyse and troubleshoot virtual environments
- 3.1Review and identify performance issues in virtual machine capacity, application, storage, input and output (I/O) performance
- 3.2Resolve identified performance issues according to organisational requirements and technical specifications
- 3.3Test, analyse and troubleshoot identified virtual network performance issues
- 3.4Analyse high availability and troubleshoot identified performance
- 3.5Consult with the virtualisation software vendors to provide solutions, where required
4 Diagnose virtual environment faults and provide solutions
- 4.1Use virtualisation client and server management software tools and diagnose virtual environment problems
- 4.2Install and configure external virtualisation management tools and diagnose virtual environment problems
- 4.3Identify and resolve alerts and system logged errors
- 4.4Document solution outcomes and submit to required personnel
- 4.5Seek and respond to feedback from required personnel
Performance evidence
- monitor, manage, analyse and troubleshoot a medium-sized virtual computing environment
- document finalised process and solutions
Knowledge evidence
- government and industry policies and guidelines relating to the development of efficient and reliable Information and Communications Technology (ICT) environments
- industry standard technologies and processes designed to produce an efficient and reliable ICT environment
- client organisational structure and functions applicable to ICT environments
- industry standard tools and software applications used to manage virtual machines
- configuration of software applications used to manage virtual machines
- configuration required to integrate virtual machines into an existing network design
Foundation skills
- Learning: Investigates new and innovative ideas, as a means to continuously improve work practices and processes, through consultation, formal and analytical thinking
- Oral communication: Use listening and questioning techniques for seeking and responding to feedback
- Reading: Critically analyses documentation from a variety of sources and records and consolidates information, to determine requirements
- Writing: Writes, edits and proofreads documents to confirm clarity of meaning and accuracy and the consistency of information
- Planning and organising: Accepts responsibility for planning and sequencing complex tasks and workload, negotiating key aspects with others, taking into account capabilities, efficiencies and effectiveness Monitors the progress of plans and schedules and reviews and changes them, to meet new demands and priorities
- Problem solving: Applies systematic and analytical decision- making processes for complex and non-routine situations
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
See what you get before you start
Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing ICTNWK558
What does an assessment tool for ICTNWK558 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTNWK558 needs to address all 32 unit components: 4 elements with 18 performance criteria, 2 performance evidence requirements, 6 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for ICTNWK558?
Auditori pulls the current release of ICTNWK558 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTNWK558 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing ICTNWK558 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTNWK558, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- ICTNWK307 — Provide network systems administration
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- ICTNWK310 — Administer network peripherals
- ICTNWK311 — Install and test network protocols
- ICTNWK420 — Install and configure virtual machines
- ICTNWK421 — Install, configure and test network security
- ICTNWK422 — Install and manage servers
- ICTNWK423 — Manage network and data integrity
- ICTNWK424 — Install and operate small enterprise branch networks
- ICTNWK425 — Build small wireless local area networks
- ICTNWK426 — Install and configure client-server applications and services
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