HLTREF003 — Perform reflexology health assessments
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What an assessment for HLTREF003 must cover
42 assessable components: 4 elements (25 performance criteria), 4 performance evidence and 13 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Determine scope of client needs
- 1.1Explore and clarify client expectations
- 1.2Provide clear information about scope and limits of services to be provided
- 1.3Collect an accurate, relevant and organised health record and document in a form which can be interpreted readily by other professionals
- 1.4Recognise needs that are beyond scope of own practice and make referrals to other health care professionals as required
- 1.5Identify and respond to any barriers to information gathering and assessment
- 1.6Seek client information respectfully and sensitively, using purposeful, systematic and diplomatic questions
- 1.7Manage information in a confidential and secure way
2 Make a physical assessment of the feet
- 2.1Provide information about the physical assessment and obtain client consent to proceed
- 2.2Follow clinical and practitioner hygiene procedures
- 2.3Seek client feedback on comfort levels
- 2.4Assess client through both visual and tactile observation of the feet
- 2.5Identify and assess skin conditions for incorporation into the treatment plan
- 2.6Accurately record physical observations of the feet
3 Develop treatment plan
- 3.1Correlate results of physical assessment and structural abnormalities of the feet with case history
- 3.2Frame the analysis of information through the integration of western and eastern medical models and reflexology philosophy
- 3.3Identify pre-requisites or contraindications to treatment
- 3.4Select methodologies and treatments considering frequency, length and number of treatments based on outcomes of health assessment
- 3.5Use professional judgement to draw substantiated conclusions about treatment needs
- 3.6Establish expected treatment outcomes based on the reflexology framework and evidence
- 3.7Accurately document proposed treatment plan
4 Confirm assessment and treatment plan with client
- 4.1Discuss assessment, its implications and rationale for treatment with the client
- 4.2Assign and agree treatment priorities and expectations in consultation with the client
- 4.3Schedule times and session lengths suited to the required techniques and sequences
- 4.4Respond to client questions using language the client understands
- 4.5Discuss referral and collaborative options with the client as required
Performance evidence
- performed the activities outlined in the performance criteria of this unit during a period of at least 120 hours of reflexology client consultation work
- prepared for and managed at least 60 reflexology assessments - clients must include males and females from different stages of life with varied presentations
- interpreted health and wellness using the reflexology framework and the following assessment techniques: touch, visual observation, listening skills
- interacted effectively with clients: clearly articulated information about services, treatment options and rationale; engaged clients in decision making
Knowledge evidence
- legal and ethical considerations (national and state/territory) for client assessment and treatment planning: codes of conduct, duty of care, informed consent, mandatory reporting, practitioner/client boundaries, privacy, confidentiality and disclosure, records management, working role boundaries: working within scope of practice, presenting symptoms that require referral to a medical practitioner, work health and safety
- referral options for practitioners: professional health services including complementary health modalities, community resources and support services, types and availability of further medical testing
- factors and barriers that may impact on assessment, including: physical, psychological, cultural
- factors that affect individual health status, including: age, constitution, lifestyle, diet, personal and medical history, values and attitudes, balance of rest and activity, physical environment, social environment
- client information required for assessment and the scope and depth of information needed around: client objectives and expectations, client history and its components, client current state of health, signs and symptoms: onset, duration, location, quality and severity, non-verbal
- different ways that signs and symptoms of conditions present: physical, psychological, social, spiritual
- features of signs and symptoms, including: normal tissue texture, flexibility and colour, anatomical structure of the feet and hands, biomechanical abnormalities, common ailments of feet and hands, meridian pathways and related ailments
- principles and philosophy of reflexology assessment framework: tender reflexes, numbness, swelling, tension, pressure variation suitable to the client, work lightly, often and for a short time when client is very ill, young or elderly, work less rather than more initially, non-verbal feedback – facial expressions and body movements in response to touch, verbal feedback
- reflexology diagnostic techniques and considerations: pain sensitivity, client tolerance to technique and length of session, palpation, pressure application
- possible reactions, contra-indications to treatment and/or limitations for assessment: broken bones, severe bruising or sprains in feet and/or hands, undiagnosed skin conditions, tinea or other infectious conditions
- links between presenting ailments, regions and systems of the body and the condition of the associated reflexes
- common disease states of each body system
- treatment planning techniques and considerations
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing HLTREF003
What does an assessment tool for HLTREF003 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for HLTREF003 needs to address all 42 unit components: 4 elements with 25 performance criteria, 4 performance evidence requirements, 13 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for HLTREF003?
Auditori pulls the current release of HLTREF003 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for HLTREF003 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing HLTREF003 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of HLTREF003, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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