HLTAWOR001 — Work in an Aboriginal and/or Torres Strait Islander health support role

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What an assessment for HLTAWOR001 must cover

68 assessable components: 5 elements (19 performance criteria), 13 performance evidence and 31 knowledge evidence requirements, plus 5 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Identify factors that affect Aboriginal and/or Torres Strait Islander health.

1.1Identify national and local historical factors for Aboriginal and/or Torres Strait Islander people that could affect their health and wellbeing.
1.2Identify the effects of social, political, economic and environmental factors on the health and wellbeing of Aboriginal and/or Torres Strait Islander people.

2 Work and communicate in culturally safe ways.

2.1Show respect for local community values, beliefs and gender roles when supporting health care service to Aboriginal and/or Torres Strait Islander people.
2.2Communicate in culturally appropriate and safe ways with clients, their significant others and community members during all interactions.
2.3Deliver support services according to organisational policies and procedures and cultural safety protocols for the community.
2.4Maintain confidentiality of client information regardless of personal, family and community pressures or status.

3 Identify roles and own role in the organisation.

3.1Identify individual personnel in the organisation and their role.
3.2Identify purpose, scope and boundaries of own role in supporting the provision of health care to the local Aboriginal and/or Torres Strait Islander community.
3.3Confirm lines of supervision for reporting and clarifying issues.

4 Use effective work practices to complete tasks.

4.1Plan and organise daily work activities to complete allocated tasks within given timeframes.
4.2Act promptly on instructions, information and follow procedures relevant to the task.
4.3Locate and use required workplace forms, processes and systems to complete work tasks accurately.
4.4Identify and wear appropriate clothing, footwear and personal protective equipment suited to tasks.
4.5Seek advice and direction from appropriate staff to clarify workplace instruction and information.
4.6Complete all designated work tasks on time and to required organisational standards.

5 Identify future pathways.

5.1Reflect on work performances and identify own strengths and areas for improvement.
5.2Seek feedback on work performance from supervisor and primary health care team members.
5.3Discuss options for skill and knowledge development with supervisor and primary health care team members.
5.4Identify opportunities for learning to improve own skills and knowledge and to further career opportunities in primary health care.

Performance evidence

source information about two issues about the post-colonisation history of Aboriginal and/or Torres Strait Islander people that have affected tradition, cultural practices and social structures
source information about two historical government policies that have affected Aboriginal and/or Torres Strait Islander people
source information about snapshot timelines in the history of Aboriginal Medical Services (AMS) and Community Controlled Aboriginal Health Services and how these organisations have benefited community health
source information about one AMS and the range of primary health care services it provides
source information about three different job roles within Aboriginal and/or Torres Strait Islander health services and centres, and their purpose and scope of responsibilities
identify how this information can assist an understanding of community health issues and needs, culturally safe client interactions, and day-to-day work activities
identify one future job role of interest in Aboriginal and/or Torres Strait Islander primary health care and identify what experience is required
identify one future job role of interest in Aboriginal and/or Torres Strait Islander primary health care and identify training generally required
during two work shifts, work within the scope of a support job role in an Aboriginal and/or Torres Strait Islander health service or centre and consistently show respect for local community values, beliefs and gender roles
during two work shifts, work within the scope of a support job role in an Aboriginal and/or Torres Strait Islander health service or centre and consistently communicate in culturally appropriate and safe ways
during two work shifts, work within the scope of a support job role in an Aboriginal and/or Torres Strait Islander health service or centre and consistently maintain confidentiality of client information
during two work shifts, work within the scope of a support job role in an Aboriginal and/or Torres Strait Islander health service or centre and consistently plan and organise daily work activities to complete allocated tasks within given timeframes and according to procedures
during two work shifts, work within the scope of a support job role in an Aboriginal and/or Torres Strait Islander health service or centre and consistently seek advice and direction from a supervisor to clarify workplace instruction and information for work tasks

Knowledge evidence

basic understanding of national and local historical factors that have affected the health and wellbeing of Aboriginal and/or Torres Strait Islander peoples
effects of colonisation as experienced by Aboriginal and/or Torres Strait Islander people
effects of historical and current government policies and legislation on Aboriginal and/or Torres Strait Islander communities, families and individuals
other historical issues faced by Aboriginal and/or Torres Strait Islander people: dilemmas about acknowledging or denying Aboriginality
other historical issues faced by Aboriginal and/or Torres Strait Islander people: systematic racism
other historical issues faced by Aboriginal and/or Torres Strait Islander people: breakdown of social structures that support health
snapshot timelines in the history of Aboriginal Medical Services (AMS) and Community Controlled Aboriginal Health Services, why these services were initiated, and how they have benefited health service provision and community health
overview knowledge of the social structures, beliefs and values of the traditional and contemporary local Aboriginal and/or Torres Strait Islander community
traditional and contemporary gender roles and the changing nature of these
social, economic and environmental factors that affect Aboriginal and/or Torres Strait Islander health: environmental conditions: access to services and utilities
social, economic and environmental factors that affect Aboriginal and/or Torres Strait Islander health: environmental conditions: clean water availability
social, economic and environmental factors that affect Aboriginal and/or Torres Strait Islander health: environmental conditions: community hygiene
social, economic and environmental factors that affect Aboriginal and/or Torres Strait Islander health: environmental conditions: food security and affordability
social, economic and environmental factors that affect Aboriginal and/or Torres Strait Islander health: environmental conditions: housing inadequacies including design, construction, services and overcrowding
social, economic and environmental factors that affect Aboriginal and/or Torres Strait Islander health: national and local socio-economic and political factors that continue to disadvantage individuals and communities
the importance of cultural safety in Aboriginal and/or Torres Strait Islander health service provision, and cultural safety protocols that apply generally and within the local community
the importance of cultural safety in Aboriginal and/or Torres Strait Islander health service provision, and practical ways that cultural safety can be provided
the importance of cultural safety in Aboriginal and/or Torres Strait Islander health service provision, and cultural protocols for written and oral communications with individuals and community groups, generally and within the local community
obligations to protect the privacy of client and community information, and the contents of organisational policies and procedures for maintaining confidentiality
purpose, scope and boundaries of own role in supporting the provision of health care, and lines of supervision
general role boundaries and responsibilities for key primary health care workers in Aboriginal and/or Torres Strait Islander health services and centres: Aboriginal and/or Torres Strait Islander health workers
general role boundaries and responsibilities for key primary health care workers in Aboriginal and/or Torres Strait Islander health services and centres: Aboriginal and/or Torres Strait Islander health practitioners
general role boundaries and responsibilities for key primary health care workers in Aboriginal and/or Torres Strait Islander health services and centres: other members that typically form a multidisciplinary primary health care team and how team structure can vary according to location and services provided
organisational structure, key staff members and their roles, and reporting structure for own role
services typically provided by an Aboriginal and/or Torres Strait Islander primary health care service, including treatment and clinical care for illnesses, preventative care (population health), referral and support services, health education and promotion, advocacy and community development
documents, forms and procedures typically used by those in support roles
general workplace standards and organisational requirements for clothing and footwear
options for learning, and skill and knowledge development and the effectiveness of formal training leading to certification
options for learning, and skill and knowledge development and the effectiveness of short courses, workshops and conferences
options for learning, and skill and knowledge development and the effectiveness of on-the-job training
options for learning, and skill and knowledge development and the effectiveness of learning by observation and through informal discussions with supervisor and team members

Foundation skills

Reading skills to: interpret detailed familiar organisational policies and procedures with assistance from supervisors. comprehend basic information about historical, social and cultural factors that could affect community health outcomes.
Writing skills to: use fundamental sentence structure to complete forms and basic reports that require factual information produce client based documents that use culturally appropriate and safe terms.
Oral communication skills to: ask open and closed probe questions and actively listen to determine own understanding of instructions adhere to cultural protocols to deliver client information and ask questions clearly and safely interpret and respond appropriately to common cultural non-verbal cues.
Numeracy skills to: calculate estimated time to complete works tasks.
Problem-solving skills to: prioritise, with assistance, and complete competing tasks within designated timeframes.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing HLTAWOR001

What does an assessment tool for HLTAWOR001 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for HLTAWOR001 needs to address all 68 unit components: 5 elements with 19 performance criteria, 13 performance evidence requirements, 31 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for HLTAWOR001?

Auditori pulls the current release of HLTAWOR001 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for HLTAWOR001 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing HLTAWOR001 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of HLTAWOR001, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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