FNSFMK619Develop and implement policies and procedures to support organisational values and culture

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What an assessment for FNSFMK619 must cover

38 assessable components: 5 elements (17 performance criteria), 3 performance evidence and 10 knowledge evidence requirements, plus 8 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Assess current state of organisational values and culture

  • 1.1Source and interpret information related to organisation’s values and culture
  • 1.2Analyse the implications of the licence obligation to provide financial services ‘efficiently, honestly and fairly’ for the organisation’s operations.
  • 1.3Identify threats to organisational purpose, vision and mission and develop strategies to act on them.
  • 1.4Identify policies and procedures that do not align to organisational values and culture

2 Embed compliance into organisation’s culture and processes

  • 2.1Interpret organisational values in terms of the company’s vision statement and mission
  • 2.2Articulate an organisational purpose that is meaningful for staff of organisation or business unit
  • 2.3Ensure common understanding by discussing organisational purpose and values with staff

3 Influence the development of policies and procedures that support organisational values and culture

  • 3.1Influence the development of policies and procedures to align with organisational purpose, vision, mission and organisational values and in accordance with organisational procedures
  • 3.2Influence the development of policies and procedures that allow individuals to safely report potential breaches of organisational values and procedures
  • 3.3Review and revise policy and procedures in consultation with key stakeholders

4 Implement and promote the developed policies and procedures

  • 4.1Identify and assess accountability structures in the organisation to determine alignment with organisational purpose and values
  • 4.2Establish strategies to monitor and evaluate performance for alignment with organisational values
  • 4.3Communicate policies, procedures, conduct expectations, requirements and guidance to staff according to strategy

5 Promote a shared understanding of organisational values and culture

  • 5.1Assess conduct risks in business unit or organisation and develop conduct guidance for staff
  • 5.2.Establish metrics to identify weaknesses and threats to organisational values and culture
  • 5.3Identify weaknesses and threats to organisational culture by monitoring established metrics
  • 5.4Develop remedial strategies and training to address conduct risks, identified weaknesses and threats

Performance evidence

  • develop and implement policies and procedures that support organisational values and culture for at least one vulnerable area in an organisation or business unit’s current practices.
  • assess conduct risks in business unit or organisation
  • establish process for reporting suspected breaches of organisational values and culture.

Knowledge evidence

  • key requirements of licence obligations
  • key features of policies and procedures, including: expectations of conduct within organisation and with external stakeholders
  • strategies for implementing policies and procedures to reinforce organisational values and culture
  • strategies for application to complex ethical problems
  • reporting methods for suspected breaches and unethical conduct
  • information sources of organisational values and culture, including: organisation’s vision and mission statements; financial services industry code of conduct; organisational code of conduct and protocols
  • communication methods for promoting policies and procedures relating to organisational values and culture
  • leadership styles and their application in supporting the organisation’s mission, objectives and values.
  • industry standard tools and techniques used for establishing metrics for implementation of policies and procedures and recording and storing data
  • strategies and protocols that can be used to identify and address actions that are not aligned with organisational values.

Foundation skills

  • Oral communication: Demonstrates flexibility in spoken interactions and uses a range of analytical and inclusive techniques to clearly convey information Uses listening and questioning techniques to elicit the views and opinions of others and to confirm understanding
  • Reading: Extracts, analyses and consolidates information and data from a range of sources including structurally complex texts
  • Writing: Uses a range of text types to identify applicable information, gather responses and establish priorities
  • Teamwork: Selects and uses appropriate conventions and protocols to communicate with internal and external stakeholders to gain and provide information Plays a lead role in situations requiring collaboration, demonstrating high level negotiation skills and ability to gather information through consultation
  • Planning and organising: Plans and implements processes to monitor achievement of organisational goals
  • Problem solving: Applies systematic and analytical decision-making processes to make recommendations in complex and non-routine situations
  • Self-management: Takes responsibility for planning, sequencing and prioritising tasks and own workload for efficiency and effective outcomes Seeks to update own knowledge of legislation and regulations applicable to role to ensure it is comprehensive and current
  • Technology: Uses digital technologies to access, extract and share information to achieve outcomes

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing FNSFMK619

What does an assessment tool for FNSFMK619 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for FNSFMK619 needs to address all 38 unit components: 5 elements with 17 performance criteria, 3 performance evidence requirements, 10 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for FNSFMK619?

Auditori pulls the current release of FNSFMK619 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for FNSFMK619 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing FNSFMK619 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of FNSFMK619, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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