CSCOFM036 — Provide guidance and counsel

1 Encourage awareness of behaviour

• 1.1Provide relevant information to the offender designed to develop awareness and understanding of their behaviour
• 1.2Encourage the offender to identify the consequences of their behaviour to themselves and others
• 1.3Constructively address unacceptable attitudes and behaviour and negotiate required changes

2 Encourage personal responsibility

• 2.1Encourage the offender to determine realistic and achievable individual goals
• 2.2Identify barriers to behaviour and attitude change and support positive approach
• 2.3Assess levels of motivation and commitment to change through encouragement of positive elements
• 2.4Identify realistic options for change, assess them for contribution to achieving goals and select options in consultation with the offender
• 2.5Monitor progress against agreed objectives, timetable and achievements and give positive encouragement
• 2.6Assist the offender to monitor own progress and response to setbacks and relapses

3 Promote self-management and manage negative responses

• 3.1Support the offender in identifying the sources and effects of personal difficulties
• 3.2Assist the offender to identify patterns of behaviour that may be contributing to identified problems
• 3.3Provide the offender with support in identifying and implementing positive alternative behaviours
• 3.4Identify and assess required resources for their effectiveness and suitability to provide support to the offender
• 3.5Provide feedback to enable further awareness of the effects of behaviour
• 3.6Negotiate and agree to clear expectations of behaviour
• 3.7Provide positive reinforcement of behaviour and acknowledge progress towards change when indicated
• 3.8Identify and apply appropriate strategies to manage effective interactions with the offender
• 3.9Identify personal development and training opportunities designed to promote behaviour change and encourage participation

4 Record and share information

• 4.1Record relevant conversations and decisions in accordance with organisational procedures
• 4.2Share and record information, development and progress in offender’s plan and with relevant stakeholders
• 4.3Monitor and document progress of offender’s objectives, timetable and achievements in accordance with organisational procedures

What does an assessment tool for CSCOFM036 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CSCOFM036 needs to address all 38 unit components: 4 elements with 21 performance criteria, 5 performance evidence requirements, 12 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CSCOFM036?

Auditori pulls the current release of CSCOFM036 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CSCOFM036 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CSCOFM036 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CSCOFM036, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.