AVIW0020 — Refuel aircraft

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What an assessment for AVIW0020 must cover

60 assessable components: 6 elements (26 performance criteria), 18 performance evidence and 16 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Conduct pre-operational checks on fueller/dispenser vehicle and equipment

1.1Personal protective equipment (PPE) is selected and used in accordance with workplace procedures
1.2Hazards are identified, risks are assessed and hazard management implemented
1.3Pre-operational checks of fueller/dispenser vehicle and auxiliary equipment are conducted
1.4Problems or defects identified during pre-operational checks are reported or rectified in accordance with workplace procedures and manufacturer requirements
1.5Outcomes of pre-operational checks are reported and recorded

2 Load fueller

2.1Vehicle is positioned at loading bay and all precautionary and reporting requirements are carried out
2.2Vehicle is grounded and loading bay bonding lead is connected to fueller
2.3Fueller is dipped and ullage is determined
2.4Loading operations and quality control checks are completed

3 Position fueller/dispenser vehicle

3.1Fueller/dispenser vehicle is moved to aircraft
3.2Aircraft is approached following confirmation has been provided that is safe to approach the aircraft in accordance with the aircraft operator’s manual suite and workplace procedures
3.3Vehicle is positioned either underwing or standoff, depending on aircraft type
3.4Appropriate precautions are taken to avoid risk of collision with aircraft control surfaces and engines
3.5Fueller/dispenser vehicle is parked in a position that provides easiest route for evacuation in an emergency

4 Carry out refuelling operations

4.1Vehicle is grounded and bonding lead is connected to aircraft
4.2Pressure refuelling auxiliary equipment is positioned and hose is connected
4.3Hydrant dispenser delivery hoses and couplings are connected to aircraft and intake hose is connected to inlet coupler
4.4Aircraft is refuelled to required fuel quantity or tank capacity

5 Complete post-refuelling operations

5.1Refuelling operations are completed
5.2Fuel sample is taken from filter sump/inlet and visual check is made prior to aircraft departure
5.3Hoses, couplings and auxiliary equipment are disconnected and stowed
5.4Hydrant dispenser lanyard is disconnected, and pit valve dust cover and hydrant pit lid are replaced
5.5Reel hoses are rewound and stowed
5.6Fueller/dispenser vehicle is driven either to depot or to next aircraft in accordance with workplace procedures, regulatory requirements and local instructions

6 Complete documentation

6.1Hard copy documentation and paperwork is completed as required and airline representative’s signature is obtained
6.2Electronic fuel management systems are used to report, record and verify refuel operations

Performance evidence

adapting to differences in equipment and operating environment in accordance with standard operating procedures (SOPs)
applying precautions and required action to minimise, control or eliminate identified hazards
applying relevant legislation and workplace procedures
communicating effectively with others
identifying and correctly using relevant equipment
identifying hazards, including: contamination of, or from, materials being handled; dust; fuel vapours; hazardous or dangerous materials; hot engines, static electricity, sparks and other forms of ignition; jet blast; noise; other additives (such as water, methanol and icing inhibitors); other vehicles on tarmac; rotating propellers; spill, leakages and ruptures
implementing contingency plans
implementing work health and safety (WHS) procedures and relevant regulations
interpreting and following operational instructions and prioritising work
modifying activities depending on workplace contingencies, situations and environments
monitoring and anticipating operational problems and hazards and taking appropriate action
monitoring work activities in terms of planned schedule
operating electronic communications equipment to required protocol
reading, interpreting and following relevant regulations, instructions, procedures, information and signs
reporting and/or rectifying identified problems promptly in accordance with regulatory requirements and workplace procedures and local instructions
selecting and using required personal protective equipment (PPE) conforming to industry and WHS standards
working collaboratively with others
working systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Knowledge evidence

differences in refuelling procedures for various types of aircraft
emergency procedures
manufacturer instructions for fueller vehicle and auxiliary equipment
relevant Australian Standards
relevant information/documents, including: airport airside driver handbook; conditions of service, legislation and industrial agreements, including workplace agreements and awards; flight schedules; relevant International Air Transport Association (IATA) fuel guidelines; induction and training materials; loading and fuelling operational checklists; manufacturer specifications and instructions for fueller/dispenser vehicle and auxiliary equipment; workplace instructions and job specification
relevant legislation and regulations such as the Australian Dangerous Goods (ADG) Code
people to consult about refuelling operations, including: aircrew; airline engineers or representatives; ground support staff; other refuelling staff; supervisors and managers; technical staff
pre-operational checks of refueler, including: air-pressure after start-up; auxiliary equipment; brake interlock override switch seal; brake test; fire extinguishers; radio check with base; required documentation; sampling equipment and water detection capsules; serviceability of ladder or portable steps; sufficient fuel levels in fueller for planned refuelling job; vehicle parked in designated area; visual inspection for leaks, defects and obstructions
PPE including: approved uniform; gloves; hearing protection; high visibility clothing; mask or respirator; safety glasses; safety headwear and footwear
principles and processes of aircraft refuelling
problems that may occur when refuelling an aircraft and appropriate action that should be taken in each case
relevant sections of Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders and other regulations for the refuelling of aircraft
relevant WHS and environmental procedures and regulations
risks that exist when refuelling an aircraft and related risk control procedures and precautions
selection and correct fitting of PPE
workplace procedures for loading a fueller and refuelling aircraft

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing AVIW0020

What does an assessment tool for AVIW0020 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for AVIW0020 needs to address all 60 unit components: 6 elements with 26 performance criteria, 18 performance evidence requirements, 16 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for AVIW0020?

Auditori pulls the current release of AVIW0020 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for AVIW0020 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing AVIW0020 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of AVIW0020, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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