AURVNA003 — Review vehicle repair quotations
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What an assessment for AURVNA003 must cover
75 assessable components: 6 elements (22 performance criteria), 3 performance evidence and 44 knowledge evidence requirements, plus 6 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Prepare for work
- 1.1Quotation and workplace policies and procedures are located
- 1.2Quotation information and supporting documents are collected
2 Review time requirements
- 2.1Viable repair time requirements are estimated
- 2.2Turn-around time for subcontracted specialist services is estimated
- 2.3Total time for repair work is estimated
- 2.4Time requirement estimations are documented
3 Review part requirements
- 3.1Viability of replacement parts compared to repair is determined while meeting quality standards, legal requirements, safety requirements, and workplace practices
- 3.2Relevance of identified parts for the repair is checked
- 3.3Potential variations to the original parts costing is determined
- 3.4Cost of parts and consumables is estimated using industry and workplace pricing standards
- 3.5Findings relating to parts are documented
4 Review subcontract specialist services work
- 4.1Nature and scope of subcontract testing, service and repair work are determined
- 4.2Completed subcontracted repair work is checked
- 4.3Potential variations to subcontract work costing are identified
- 4.4Cost of subcontract testing, service and repair work is estimated using industry and workplace pricing standards
- 4.5Subcontract testing, parts, service and repair work requirements are documented
5 Agree on quotation with repairer
- 5.1Time requirements and costs are negotiated and agreed with repairer in a fair and transparent manner
- 5.2Quotation adjustments are made if required
- 5.3Quotation is agreed and finalised
- 5.4Authorisation to proceed with the repair is provided as required to reinstate the vehicle to pre-damage condition following workplace policies and procedures
6 Finalise quotation review
- 6.1Findings are documented using workplace-approved quotation format
- 6.2Findings and repair authorisation documentation are reported to appropriate persons as required by workplace policies and procedures
Performance evidence
- review a minimum of two vehicle repair quotations for vehicle repair jobs, one relating to minor damage, the other to extensive damage.
- for each quotation: agreeing on a final quotation with repairer
- for each quotation: completing a vehicle assessment report.
Knowledge evidence
- motor vehicle mechanical, electrical, paint, panel and structural:
- extensive damage, which is damage that affects the safety and roadworthiness of a vehicle and includes:
- body panel damage
- bolt-on vehicle component damage
- mechanical component damage
- structural component damage
- structural damage
- welded or bonded key structural components, such as chassis rails damage
- faults
- dismantling and repair methods
- minor damage, which is damage that does not affect the safety and roadworthiness of a vehicle and includes:
- bumper bar graze
- hail damage
- panel damage
- types of specialist services, including:
- air conditioning
- automotive glaziers
- battery electric vehicle (BEV)
- brake systems
- cooling systems
- electrical and electronic systems
- hybrids
- liquid petroleum gas (LPG)
- suspension and wheel alignments
- transmission
- trimming
- basic principles of estimating and costing
- methods for sourcing current retail costs of vehicles and vehicle components and materials
- current assessing and quoting methodologies
- relevant automotive websites to locate information on current best practice and future trends in the vehicle loss assessment environment
- general insurance industry knowledge, including relevant sections of:
- contract and insurance law
- Insurance Contracts Act
- Motor Vehicle Insurance and Repair Industry Code of Conduct
- state or territory fair Trading Act
- applicable commonwealth, state or territory laws, regulations and standards relating to reviewing a vehicle repair quotation, including:
- commercial-in-confidence practices
- environmental regulations
- intellectual property
- personal legal liability
- applicable Workplace Health and Safety Act or Occupational Health and Safety Act
- workplace policies and procedures relating to reviewing a vehicle repair quotation, including:
- recording and reporting procedures
- use of digital images.
Foundation skills
- Reading skills: review a vehicle repair quotation to: interpret technical information, research information, understand common industry terminology, understand manufacturer and component specifications.
- Oral communication skills: discuss and finalise quotation with repairer, discuss quotation with supervisor, subcontractors and customers, report work outcomes and problems.
- Numeracy skills: estimate costs, time requirements and subcontract work.
- Digital literacy skills: access repair and time data, document and review quotation results.
- Problem-solving skills: identify technical and procedural problems, prevent time and material wastage problems.
- Teamwork skills: work effectively and cooperatively with others to optimise workflow and productivity.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing AURVNA003
What does an assessment tool for AURVNA003 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for AURVNA003 needs to address all 75 unit components: 6 elements with 22 performance criteria, 3 performance evidence requirements, 44 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for AURVNA003?
Auditori pulls the current release of AURVNA003 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for AURVNA003 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing AURVNA003 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of AURVNA003, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- AURVNA001 — Provide vehicle loss assessments and identify repair requirements
- AURVNA002 — Provide vehicle total loss assessments
- AURVNA004 — Apply insurance industry knowledge to vehicle loss assessments
- AURVNA005 — Inspect quality of vehicle repair work
- AURVNA006 — Identify and value vehicle salvage
- AURVNA008 — Apply automotive body and paint knowledge to vehicle loss assessments
- AURVNA107 — Apply automotive mechanical and electrical knowledge to vehicle loss assessments
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