AURAKA001 — Use information technology systems
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What an assessment for AURAKA001 must cover
30 assessable components: 4 elements (11 performance criteria), 5 performance evidence and 10 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Prepare to use workplace IT system
- 1.1Safe work practices and procedures to be applied when using workplace IT system are identified
- 1.2Workplace procedures, manuals or specific instructions relating to the use of IT system and manufacturer or component supplier software are accessed and interpreted
2 Use IT system functions
- 2.1Workplace IT system and software applications are accessed and operated according to manufacturer or component supplier instructions and workplace procedures
- 2.2Keyboard skills are used accurately to carry out the entry, manipulation and retrieval of data and information according to workplace procedures
- 2.3Data is transmitted according to electronic data interchange (EDI) procedures
- 2.4Save and back-up procedures are carried out regularly according to workplace procedures
3 Edit or update data and information in IT system
- 3.1Data and information on IT system to be edited or updated are identified using appropriate sources
- 3.2Data and information are edited or updated and checked for accuracy and completeness before saving or backing up according to workplace procedures
4 Solve problems relating to IT system
- 4.1Equipment, hardware or software faults are identified and rectified where possible and within scope of own role, or reported to relevant persons according to workplace procedures
- 4.2Assistance with any routine IT problems that arise is positively and actively provided to others within scope of own role and where appropriate
- 4.3Established workplace maintenance programs for hardware and software systems are followed according to manufacturer or component supplier specifications and workplace procedures
Performance evidence
- operate a workplace information technology (IT) system on three different occasions in line with workplace procedures and guidelines, in which the work must involve:
- accessing and retrieving data and information
- entering and transmitting data and information
- carry out back-up of workplace IT system following above work activities
- problem solve routine IT problems or breakdowns during above work activities
Knowledge evidence
- work health and safety (WHS) and occupational health and safety (OHS) requirements relating to using information technology systems, including:
- ergonomic guidelines and practices that maintain own health and safety when operating IT systems
- using physical aids to support safe and effective use of IT system hardware
- basic IT terminology, especially relating to IT help files and user manuals
- key requirements of workplace procedures and manufacturer or component supplier specifications relating to the use of the IT system
- key features of workplace IT system, including:
- use and operation of equipment
- purpose, key features and uses of software applications, including electronic data interchange (EDI) programs
- use of hardware and associated relevant input and output devices, including scanning and barcode equipment and, when working in a retail environment, point-of-sale terminals
- routine maintenance requirements for hardware and software systems
Foundation skills
- Reading skills: select and interpret key information in IT user manuals, workplace procedures, and manufacturer or component supplier specifications interpret IT system help files and respond to system help prompts.
- Writing skills: legibly and accurately enter information into IT systems.
- Planning and organising skills: sort and sequence relevant data and information to access, process and transmit schedule back-up procedures.
- Teamwork skills: liaise collaboratively and assist others with workplace IT systems within scope of own role.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing AURAKA001
What does an assessment tool for AURAKA001 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for AURAKA001 needs to address all 30 unit components: 4 elements with 11 performance criteria, 5 performance evidence requirements, 10 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for AURAKA001?
Auditori pulls the current release of AURAKA001 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for AURAKA001 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing AURAKA001 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of AURAKA001, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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